Redeem a 1-hour Plaza Premium Lounge voucher

1-hour Plaza Premium Lounge Access

Enjoy a relaxing break after your travels at participating Plaza Premium Lounges in Hong Kong, Kuala Lumpur or London Heathrow

One guest is entitled to a 1-hour Lounge visit.
Guests can freshen up with a quick shower, enjoy freshly prepared food and beverages, access Wi-Fi, internet workstations, recharging stations and be ready for the day ahead.

Participating Locations*

  • Hong Kong - Plaza Premium Lounge (Arrival)
  • Malaysia: Kuala Lumpur - Plaza Premium Lounge ([email protected])
  • United Kingdom: London Heathrow - Plaza Premium Lounge (Terminal 2 Arrival)

*Facilities and amenities vary by lounge

Get this voucher

Redeem this voucher for 1800 points

Redeem Now

How to Redeem Points

  • Select the quantity of voucher you want to redeem. Click "Redeem Now" to complete the redemption process as instructed
  • The system will send you a one-time password ("OTP") to your registered email.
  • After you input the one-time password ("OTP") into the system, your voucher will then be sent to your registered email and the "My Coupons" section of your Arrture Mobile App (If you had installed the App).
  • Present your voucher at concierge desk at Participating Locations* to enjoy your privileges. Refer to your email for the location list.

Use of Voucher - Terms & Conditions:

  • By presenting or using this Voucher, you, the individual holding the Voucher ("Voucher Holder"), accept and agree to be bound by these Terms and Conditions on the use of this Voucher.
  • This Voucher may be used at the above applicable participating lounges (collectively "Service Locations") managed or operated by Plaza Premium Lounge Management Limited ("Service Merchant").
  • Each Voucher entitles only one person, the Voucher Holder, to only one visit to any one of the Service Locations and be provided with a one-time one (1) hour’s lounge access on or before the expiry date ("Expiry Date", local time of the relevant Service Location), and subject to the Voucher Holder’s payment of any additional taxes (if applicable) and services offered at the relevant Service Location. Services and facilities in each of the Service Locations may vary. This Voucher does not entitle the Voucher Holder to any other services or products besides the aforesaid lounge access, and the Voucher Holder is required and responsible to pay for any services or products which are charged by the relevant Service Location. For the avoidance of doubt, this Voucher shall be invalid and will not be recognised after the Expiry Date.
  • When using this Voucher to access any of the Service Locations, the Voucher Holder must also present (a) a valid boarding pass issued by an airline during check-in or a travel itinerary (for departure) and (b) a valid passport or a valid identification document (for departure and arrival, as the case may be) to the staff of the relevant Service Location when requested.
  • This Voucher is transferable provided always that the transfer is not a part of any sale or exchange for value.
  • This Voucher cannot be used in conjunction with other promotional offers.
  • This Voucher offers no cash value and cannot be exchanged for cash or other denominations of any kind or any other services.
  • This Voucher issuance is final, non-refundable and non-replaceable. The Service Merchant will not replace this Voucher, if this Voucher is lost or damaged. This Voucher will become invalid if defaced or damaged. The Service Merchant shall not be responsible for any loss, theft, damage, or unauthorised use of this Voucher.
  • The Voucher Holder is responsible for the use and safety of this Voucher. For the avoidance of doubt, the Service Merchant will not enquire about the origins of the Voucher and services will be provided to whoever presents this Voucher notwithstanding any circumstance where this Voucher is not used or presented by the person who has originally redeemed this Voucher, or any person authorised by him//her to use this Voucher.
  • The Voucher Holder understands and agrees that use of the products and/or services provided by the Service Merchant for this Voucher shall be at the Voucher Holder's own risk, and may be subject to any additional terms, conditions and restrictions that may be imposed by the Service Merchant at the time of presenting this Voucher.
  • Use of this Voucher is subject to the availability of the services and the general terms and conditions of the Service Merchant (if any).
  • The acceptance of this Voucher for the services stated in Clause 3 above is at the sole discretion of the Service Merchant. To the extent permitted by law, the Service Merchant reserves the right to change any provisions of these Terms and Conditions contained in this Voucher without prior notice. The Service Merchant does not hold responsibility for notifying the Voucher Holder of any changes to these Terms and Conditions.
  • The Voucher Holder acknowledges and agrees that nothing contained herein should be deemed to grant to the Voucher Holder, by implication, or otherwise, any licence or right in or to any logo, mark, sign, name or any other intellectual properties of the Service Merchant.
  • The Service Merchant shall not be liable to the Voucher Holder for any losses, damages, costs or expenses of any kind whatsoever arising out of or in connection with the use of this Voucher. However, nothing herein shall serve to limit or exclude any liability for death or personal injury arising from the gross negligence or fraud on the part of the Service Merchant.
  • The provisions of these Terms and Conditions are intended to bind the Service Merchant and the Voucher Holder only, and not intended to and do not create rights in any other person or confer upon any other person any benefits, rights or remedies. No person is or is intended to be a third party beneficiary of any of the provisions of these Terms and Conditions.
  • If any provision of these Terms and Conditions is or becomes invalid, illegal or unenforceable under the applicable laws or regulations, either such provision will be deemed amended to conform to such laws or regulations without materially altering the intention of the parties or it shall be stricken and the remainder of these Terms and Conditions shall remain in full force and effect.
  • If there is any inconsistency or ambiguity between the English version and any other versions in other languages (if any), the English version shall prevail.
  • In case of any dispute, the decision of the Service Merchant shall be final.
  • The use of this Voucher and any dispute arising from the use of this Voucher is subject to the law of Hong Kong Special Administrative Region ("Hong Kong"), and the exclusive jurisdiction of Hong Kong courts.